Job Description
Airbnb
Analyst
Full time
India
Our small and extremely capable team of Gurgaon-based colleagues strive to make the impossible happen for our inbound and outbound travelers within this big and diverse market. ACC is providing varied services under Community Support thereby providing world-class customer experience to our customers. Besides this, ACC is also building deep capabilities for different verticals like Homes, Finance Technology Group, Finance Shared Services, Payments, Analytics, etc.
any degree
2 years
1.Strong ability to think clearly and rationally in order to understand logical connections between various data points.
2.Strong problem solving skills with an emphasis in adaptability and resilience.
3.Ability to clearly articulate complex case patterns.
4.Ability to gather objective information and make a subjective determination and be able to defend that determination both verbally and textually .
5.Ability to work closely and build trust with your team and other teams.
6.Exceptional organization and process management ability
1.Review alerts/cases from Customer due diligence and Enhanced due diligence perspective.
2.Review customer appeals/ escalations related to KYC process and provide appropriate assistance to our Host, resulting in required diligence completion.
3.Manage large volumes of incoming cases and execute decisions under pressure of tight deadlines and regulatory time frames.
4Compile appropriate case notes and other documentation to support review, completed steps, recommended determinations, etc.
visit https://www.Airbnb .com
