Job Description
AlphaSense
Analyst
Full time
Pune India
AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Headquartered in New York City, AlphaSense employs over 1,500+ people across offices in the U.S., U.K., Finland, Germany, India, and Singapore.
Any Degree
Freshers
1. Have an ability to execute, act tactically and write effectively.
2. Have a desire to learn and absorb information to make connections and drive productivity.
3. Possess strong analytical, critical thinking, and problem-solving abilities.
4. A team player and enjoy building strong cross-group working relationships.
5. Proficient in Microsoft Office Suites (especially in Excel)
Salesforce or any CRM tools experience is a plus.
1. Process the Content Authorization requests submitted by sales teams by following SOPs.
2. Collaborate with the sales teams and broker partners to gather the required information.
3. Resolve customers’ queries and concerns.
4. Track the progress of the submitted Content Authorization requests.
5. Track communication in our CRM for transparency and auditability of casework
6. Focus on improving customer satisfaction by delivering timely, accurate, and quality services.
7. Suggest process and system enhancements to increase efficiency.
8. Assist with special projects as assigned.
Must be able to work from 7 PM IST to 4 AM IST (Monday to Friday)
