Job Description
American Express
Customer service analyst
Full - Time
Gurgaon, Hybrid - model
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Any Degree
Freshers
1. Good communication skills both written and oral
2. Graduate in any Field.
3. Attention to Detail.
4. High level of Customer sensitivity, integrity, commitment
& service orientation.
1. Interact with multiple clients internal and external.
2. Consult and provide technical assistance to clients by providing accurate and timely resolutions regarding customer issues (misapplied payments, flexes, waivers, hierarchy maintenance, reinstatements etc)
3. Educating clients in relation to Corporate Card policies and procedures
4. Managing requests relating to card issuance, multiple forms of account maintenance, document preparation, guarantee of payment processes and all servicing aspects for new or existing account set up.
5. Communicates effectively, oral and written to identify and document necessary information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
