Job Description
Salesforce
Associate Technical Support Engineer
Full -Time
India - Hyderabad
India - Bangalore
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
B.Tech CS and Circuit Branches
Freshers
1. Superb Communication - Verbal and Written
2. Super Badges in Salesforce Administrator/Developer etc
3. Solid Grasp of HTML, XML, API, SQL
C, C++, Java, RDBMS and OOPS concepts
4. Ability to communicate technical concepts clearly and effectively
5. Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
6. BE/B.Tech degree with minimum 70% academic scores from Computer
1. Assisting customers in solving their custom code, integration, and implementation of Salesforce products.
2. This involves debugging, fixing, and ensuring issues are fully resolved.
3. Designing and maintaining technical expertise in assigned areas of product functionality.
4. Demonstrating outstanding analytical and problem-solving expertise.
5. Providing feature explanation and Salesforce coding best practices.
6. Handling customer expectations and the customer experience to enhance customer satisfaction.
7. Actively maintaining and participating in job-related training activities.
Willingness to work in flexible shift timings.
