Job Description
Atlassian
Junior Tech Support Analyst
Full time
IN-Bengaluru
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Any Bachelor Degree
Fresher /EXP
1. Epic customer service skills
2. A love of helping people and an appetite to learn
3. AV troubleshooting (VC and collaboration Technologies such as Zoom Rooms & digital signage)
4. Experience in providing tech prep & support for events onsite
5. Solid skills in supporting and troubleshooting MacOS both in-person and remotely
6. Solid skills in supporting collaboration tools (Slack, Zoom, GSuite, etc).
Reporting to the India Technical Support Manager as a Junior On-Site Technical Support Analyst, you will be based onsite in the Bengaluru office during regular work hours (Monday-Friday), supporting Atlassians by maintaining meeting rooms, providing event support and technical support for technologies that Atlassian's use daily.
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
