Job Description
BIRLASOFT
Analyst
Full -Time
Bangalore
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. Under the visionary leadership of Chairman Mrs. Amita Birla, Birlasoft, comprising over 12,000 professionals, is committed to driving digital transformation.
Bachelor's or master’s degree in computer science or a related field
Freshers/exp
1.Handling tickets which are required onsite support
Responding to client support requests.
2.Contacting clients to find out the nature of the problem.
Troubleshooting hardware and software issues.
3.Installing and maintaining hardware and computer peripherals.
4.Installing and upgrading operating systems and computer software
1.Advising on software or hardware upgrades.
2.Providing basic training in computer operation and management.
3.Incident management, change management and problem management.
4.Working knowledge and support of SAP, Microsoft, software & hardware and Networking .
5.Knowledge of Networks.
6.Knowledge of AD, DNS, DHCP, Cloud backup.
visit https://BIRLASOFT.com
