Job Description
Concentrix
Associate
Full - Time
IND Bangalore
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
A bachelor's degree
0-2 years
1. Good skill in Mathematical and Statistical modelling (R-studio, python)
2.Experience in developing machine learning models like classification, linear/logistic regression.
3. Hands on experience of forecasting for large and complex attributes
4. Analytical and good understanding of contact centre metrics
5. Strong business acumen
6. Should be a good communicator and a collaborator
Strong Communicator and decision maker
1. The person will be the Point of Contact for forecasting and budget planning
2. Updates the forecast with monthly / weekly actual data and suggested improvements based on trend analysis
3. Refines forecasting scenarios and generates final forecast
4. Refines and capture data to be used as an input to the models
5. Designs and develops forecasting scenarios
6. Generate short term forecasts, incorporating business impacts
7. Revise forecast based upon feedback
8. Maintain process documentation and tweak as per requirement.
Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.
