Job Description
Ditto
Quality Associate
Full -Time
Work From Home - Remote
At Ditto, our mission is to empower users with a deep understanding of insurance, enabling them to narrow down choices, sidestep common pitfalls, and ultimately make well-informed decisions. From delivering expert insurance advice to facilitating smooth policy purchases and providing dedicated claim support, Ditto ensures a seamless end-to-end insurance experience.We pioneered the industry-first "No-spam" policy, underscoring our commitment to user-centric solutions. Over the past three years, we've successfully assisted over 300,000 users with personalised insurance advice.
Any degree
0 - 3 years
1. Strong communication skills
2. Excellent customer service skills
3. Strong sense of ownership and leadership quality
4. Excellent listening and analytical skills
5. Ability to communicate and collaborate effectively
1. Call monitoring and provide actionable insight to improve current processes
2. Assist in developing, creating, and implementing quality processes
3. Gather information to help improve advisor performance
Provide feedback on the quality of advisor's
recommendation
4. Develop customer support quality standards
Perks :-
Remote work
Comprehensive health insurance coverage for you and your family
CTC - 4,54,600 PA
