Job Description
IBM
Tech Support Engineer
Full -Time
Benguluru
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
Bachelor's Degree
0-2 Years
Knowledge and application of relational database concepts.
Basic programming skills and web development understanding, e.g. Ruby on Rails, JAVAScript, HTML, CSS, SQL
Experience with Cloud computing (AWS/Azure/GCP)
Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion.
Operational management of clients (e.g. helping loading new data,
maintaining and validating dashboard/report outputs, etc...)
Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.
Ready to work in Rotational Shifts
