Job Description
Oracle
Customer Service Admin Support A3
Full -Time
Bangalore
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
0-2 Years
SQL and Excellent Communication Skills
Key technical contact for clients and staff which includes training and coaching.
Handle open service requests that are dispatched, implement fixes, (i.e. writing SQL scripts, and document the case for escalation), analyze the hardware or software problem and write case notes in the tracking system.
Work is of moderate difficulty and needing some judgment.
This is support role
