Job Description
WNS
Global service associate
Full - Time
Remote work
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.
B.Com /M.Com / BBA / MBA
Freshers
Oral communication – English as a first language. Able to communicate with all customers and team members in a professional and confident manner · Written communication – able to communicate through email with clear and complete instructions/responses in a timely fashion
1. Converting Requisition to PO (Manual)
2. Invoice processing, (2 way & 3 way matching)
3. Vendor setup / modify existing vendors
4. Payment Scheduling and monitoring
5. AP Close / Schedule activity
6. Helpdesk
7. T&E Audits
8. Efficient query management and resolution as defined by the Process
9. Escalation to the supervisor for issues that cannot be handled basis materiality
10. Prepare process related reports .
11. Prioritization of tasks e.g. escalated query handling
Resolve queries having Inter team dependencies e.g. Invoice Status, Payments etc.
Proficient in MS Word, Excel and Outlook
