Job Description
American Express
customer service Analyst
Full -Time
Gurgaon, Haryana, India
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Any Degree
1-2 years
1. Excellent Verbal Communication. - Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations
2.Analytical mind & attention to detail
3.High level of Customer sensitivity, commitment & service orientation
4.High result orientation
1.Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction
2.Deliver to the Employees, Customer and Shareholder metrics as per goals
3.Highlight issues through feedback and recommend changes in workflows, procedures, service levels
4.based on customer demands to meet their needs and ensure quality service is given at all times
https:// www.American Express.com
Click here to apply
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