Business Solution Analyst – Global Employer Services Technology Center (GESTC) - AnalystDeloitte Tax Services India Private Limited (“Deloitte Tax in India”) commenced operations in June 2004. Since then, nearly all of the Deloitte Tax LLP (“Deloitte Tax”) U.S. service lines and regions have obtained support services through Deloitte Tax in India.We provide support through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.We provide opportunities to transform tax operations using contemporary technologies in the market. Individuals work to transform their current state of tax to the next generation of tax functions. Are you ready to take the next step in your career to find new methods and processes to assist clients in improving their tax operations using new technologies? If the answer is “Yes,” come join Global Employer Services Technology Center (GESTC)Job purpose:This is an entry level position, and you will be responsible for working with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to our application(s). Our applications are used by Deloitte’s Global Employer Services member firms and clients so the successful candidate should have strong client service and communication skills as well as the ability to deliver projects on time in a dynamic team environment. The candidate will receive training on existing as well as next generation tools.Key job responsibilitiesManual testing using Deloitte applications and excel Day to day support in maintaining current applications Research on various platforms Education/Background:UG: B.TechPG: N/AKey skills desiredMust have:Strong organizational skills and the ability to keep multiple projects moving forward simultaneously Excellent communication skills Strong analytical/problem solving skills The ability to apply practical experience to future workGood to haveBasic understanding of SQL, C# and Jscript Proficiency with Microsoft Office suite, most notably Outlook and Excel