Skills Knowledge & Posting Location Ability to solve the problem in full - HLD and LLD Minimum Qualification Post Graduate Diploma in Computer Science Job Description The core duties and responsibilities of an Information Technology Associate include:Assisting in the installation and maintenance of network infrastructure Diagnosing and troubleshooting technical issues Helping to create and maintain IT documentation, including procedural documents and incident reports Supporting the roll-out of new applications and software updates Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users and managing access rights Ensuring security and privacy of networks and computer systems Providing orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Preserve assets, information security and control structures