Development & ConfigurationDesign and develop HRSD applications including HR Case Management, HR Agent Workspace, Employee Centre Portal, Now Assist capabilities for HRSD, HR Knowledge Management. Build and maintain HR services, HR catalog items, HR COE configuration, Case types, HR templates, HR Criteria Develop flows and sub flows for HR Catalogs using Flow Designer. Create custom widgets, portals, and components using HTML, CSS, Bootstrap, AngularJS. Knowledge in ServiceNow platform upgrades Experience in UI builders, Platform Analytics, ServiceNow Scripting.