Job Description
Paytm
Associate Operations
Full-Time
Noida, India
At Paytm, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
Any Degree
Freshers
Associate operations NoidaCST – CST Operations /Replacement /On-site Candidate will be required to handle concern complaints raised by the customer on day-to-day basis on 24*7 help & support platform and make sure that the daily tasks are being closed within the defined time with good customer experience. Expections/Requirements: Responsible for key liaison between the customer and the organization. Responsible for managing the day-to-day operations of the customer service team. Compose thoughtful and accurate messages or customize prepared responses to suit the requirement for a specific case. Resolve customer challenges by identifying and escalating issue appropriately. Should be Willing to Work 6 days in a week. Should be Okay with rotational shift.Skills that help to succeed in this role: Possess strong & interpersonal skills Fresher/Experience in Customer Service Management Willing to work in rotational shift Exceptional multi-tasking skillEducational Qualification: Any Postgraduate, Any Graduate
Skills that help to succeed in this role: Possess strong & interpersonal skills Fresher/Experience in Customer Service Management Willing to work in rotational shift Exceptional multi-tasking skillEducational Qualification: Any Postgraduate, Any Graduate
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