Job Description
SURVEYSPARROW
Cloud Engineering
Full -Time
Chennai, India
SurveySparrow helps you adopt a continuously refining end-to-end experience management into your existing ecosystem. With simplified workflows & automation to drive actions, you get to deliver nothing but wows to your audience. Now, don’t just take our word for it.Sign-up for a free SurveySparrow account, explore the solutions, & experience the difference. No strings attached!By support, we just don’t mean responding to chats & emails. No waiting lists or queues, no additional cost to talk to a human, and help when you need it the most. Even during the wee hours.In our company, support is everyone’s job, not a team’s. Our shared goals and success plan is for us to grow together. And, we believe in sharing success and empowering each other to do so.
Any Degree
0 to 6 months
1. Understand and Solve: Quickly grasp customer issues and provide effective solutions. Aim to resolve problems immediately while continually improving the process.
2. Collaborate Across Teams: Work closely with Product Managers, Designers, QA, and other engineers to ensure timely delivery of high-quality solutions. Communicate effectively to align everyone on goals and timelines.
3. Own and Deliver: Take full ownership of tasks, being accountable for outcomes and ensuring the work brings value to both customers and the organization.
4. Continuous Learning and Improvement: Stay updated with the latest tech trends and advancements. Learn from reviews and feedback, and actively contribute your knowledge to the team.
5. Adaptability and Flexibility: Be open to iterating and pivoting as needed. You’ll need to adapt to changing priorities and customer requirements quickly.
6. Shift Flexibility: Able to work in shifts as needed to debug issues and define corrective actions, ensuring service continuity and customer satisfaction.
7. Cross-Disciplinary Knowledge: Be involved in understanding the entire tech stack from front-end development to infrastructure management. Your expertise will span multiple domains to ensure comprehensive support.
1. Problem-Solving & Analytical Skills: Strong ability to troubleshoot issues with a data-driven approach and deliver efficient solutions.
2. Database Knowledge: A solid understanding of databases and how to manage them effectively.
3. Strong Communication Skills: Ability to clearly articulate issues and solutions, both verbally and in writing.
4. Independent & Team-Oriented: Capable of working independently, while also being an effective collaborator within a team environment.
We are seeking a Intern - Cloud Engineering with a passion for coding and a curiosity-driven mindset. If you're someone who thrives on solving technical challenges, continuously learning, and collaborating across teams, we’d love to hear from you!
