Job Description
Sutherland
Research Associate Content
Full -Time
Chennai - TN
Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.
Any Degree
Freshers
1. 0-3 years’ experience as a researcher, content writer, or similar role.
2. Experience communicating with clients, customers, or end users.
3. Experience doing research using multiple sources.
4. Excellent English language written and verbal communication skills.
5. Ability to meet deadlines.
6. Graduate in any stream or related field.
Intermediate level Excel skills
Source content and contact information that is publicly available or provided by brand/brand managers to create product support information for end users. Communicate with brands and brand managers via emails and internal ticketing tools to source contact information and content to surface to end users. Moderate sourced/submitted information for validity and availability on internal tools and databases. Ensure that the information found is useful, accurate and in line with client guidelines. Use internal tools to publish sourced content for end users. Capture and index sourced and published content in Excel. Streamline processes and build flowcharts where applicable. Ensure timely response to all communication, updates to knowledge base and reports.
Sutherland is seeking an analytical and strategic-thinking person to join us as a Research Associate Content. We are looking for an enthusiastic candidate who is a self-learner with good research and analytical skills to enrich client operations.
