Job Description
Telus International
Data Analyst
Full time
India
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors.
Any Degree
freshers
1. Full Professional Proficiency in English
2. You must be living in India the last 2 consecutive years
3. Ability to follow guidelines and do research online using search engines, online maps and website information
4. You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in India
5. Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)
6. Willingness to learn and adapt to changing guidelines and tasks
7. Applicants must be 18 years or over.
1. Work closely with project managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
2. Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity
3. Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources
4. Define and implement data acquisition and integration logic, selecting an appropriate combination of methods and tools within the defined technology stack to ensure optimal scalability and performance of the solution
he job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography.
