Job Description
Teradata
Technical Support Specialist - Intern
Full -Time
Hyderabad
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
2025 graduates from B.Tech or similar course
fresher
1.Effective oral and written communications skills in English language.
2.0-1 years of Technical Support related experience.
3.Good Database and Operating System knowledge
4.Experience in Help Desk/Customer service position is a plus
1.The Technical Support Specialist - Intern works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer.
2.As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer.
3.You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools. You are required to have both strong technical and interpersonal skills.
4.The work environment requires 24x7 coverage which is achieved via follow the sub-Model, on-call rotations, and extended hours, as needed, to accommodate customer needs.
5. This position will also be supporting international customers in Japan for after hours and the ability to be proficient in English is a plus.
visit httpswww.Teradata.com
