We're Hiring | Technical Support Engineers Work Location: ChennaiJob Profile: Answering customer queries through phone, e-mail & chat about product features and capabilities. Helping customers with basic troubleshooting, configuration difficulties and advanced technical issues in the product by working closely with the development team. Prompt communication of customer requirements to the development team. We’re looking for someone with: Effective English oral communication skills. Excellent, analytical, listening and organizational skills. Excellent customer service skills and great enthusiasm for helping customers. Must be able to prioritise and complete all job requirements. Must be an energetic self-starter with the ability to work both independently and within a team. Excellent time management skills, attention to detail and the ability to multi task. Ability to display positive attitude continually.