HCL Tech Company hiring for Customer Service Representative role- freshers can Apply Don’t miss this opportunity

Job Description

Company Name :-

HCL Tech

Designation / Position :-

Customer Service Representative

Type :-

Full-Time

Location :-

Bangalore / Chennai / KOLKATA / India

About the comapny :-

Our Innovation Labs help ideate, develop and deliver futuristic solutions through next generation technologies for the business transformation journeys of our clients.210+ Delivery Centers Our Delivery Centers support global customers and partners by providing access to the latest technology expertise and business-oriented technology solutions.

Qualification :-

Any Degree

Experience:-

Freshers

All Details:-

Adherence to process to ensure high quality and customer service First call resolution Scheduling test remotely via phone Break schedule adherence. Involvement in motivational activities, implementing feedback given during monitoring sessions. Updating of various logs like escalation log, complaint tracker etc. Ensuring data security - proprietary data of customers Required Technical and Professional ExpertiseCustomer service experience (desired) 85% English Level

Key Details:-

Adherence to process to ensure high quality and customer service First call resolution Scheduling test remotely via phone Break schedule adherence. Involvement in motivational activities, implementing feedback given during monitoring sessions. Updating of various logs like escalation log, complaint tracker etc. Ensuring data security - proprietary data of customers Required Technical and Professional ExpertiseCustomer service experience (desired) 85% English Level

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Click here to apply

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