Job Description

Apply Link Below Job Description Company Name :- HCL Tech Designation / Position :- Customer Service Representative Type :- Full-Time Location :- Bangalore / Chennai / KOLKATA / India About the comapny :- Our Innovation Labs help ideate, develop and deliver futuristic solutions through next generation technologies for the business transformation journeys of our clients. 210+ Delivery Centers Our Delivery Centers support global customers and partners by providing access to the latest technology expertise and business-oriented technology solutions. Qualification :- Any Degree Experience:- Freshers All Details:- Adherence to process to ensure high quality and customer service First call resolution Scheduling test remotely via phone Break schedule adherence. Involvement in motivational activities, implementing feedback given during monitoring sessions. Updating of various logs like escalation log, complaint tracker etc. Ensuring data security - proprietary data of customers Required Technical and Professional Expertise Customer service experience (desired) 85% English Level Key Details:- Adherence to process to ensure high quality and customer service First call resolution Scheduling test remotely via phone Break schedule adherence. Involvement in motivational activities, implementing feedback given during monitoring sessions. Updating of various logs like escalation log, complaint tracker etc. Ensuring data security - proprietary data of customers Required Technical and Professional Expertise Customer service experience (desired) 85% English Level Click here to apply APPLY NOW Click here to apply APPLY NOW Share with Friends/Family Share Share Now Page Link Share on social media [embedpress prefix_nftcreator='false' prefix_nftprice='false' prefix_nftlastsale='false' label_nftbutton='false' loadmorelabel='false' label_nftrank='false' label_nftdetails='false' cPopupButtonText='false' adWidth='false' adHeight='false' adStart='false' adSkipButtonAfter='false' embedpress_lock_content_error_message='false' embedpress_password_placeholder='false' embedpress_submit_button_text='false' embedpress_submit_Unlocking_text='false' embedpress_lock_content_heading='false' embedpress_lock_content_sub_heading='false' embedpress_lock_content_footer_message='false' embedpress_content_share='yes' 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element_pack_widget_tooltip_typography_font_family='false' element_pack_widget_tooltip_typography_font_size='false' element_pack_widget_tooltip_typography_font_weight='false' element_pack_widget_tooltip_typography_text_transform='false' element_pack_widget_tooltip_typography_font_style='false' element_pack_widget_tooltip_typography_text_decoration='false' element_pack_widget_tooltip_typography_line_height='false' element_pack_widget_tooltip_typography_letter_spacing='false' element_pack_widget_tooltip_typography_word_spacing='false' ekit_cursor_show='false' ekit_cursor_type='false' ekit_cursor_image_src='false' ekit_cursor_icons='false' ekit_cursor_text_typography_typography='false' ekit_cursor_text_typography_font_family='false' ekit_cursor_text_typography_font_size='false' ekit_cursor_text_typography_font_weight='false' ekit_cursor_text_typography_text_transform='false' ekit_cursor_text_typography_font_style='false' ekit_cursor_text_typography_text_decoration='false' ekit_cursor_text_typography_line_height='false' ekit_cursor_text_typography_letter_spacing='false' ekit_cursor_text_typography_word_spacing='false' ekit_cursor_text_color='false' ekit_cursor_text_background_background='false' ekit_cursor_text_background_color='false' ekit_cursor_text_background_color_stop='false' ekit_cursor_text_background_color_b='false' ekit_cursor_text_background_color_b_stop='false' ekit_cursor_text_background_gradient_type='false' ekit_cursor_text_background_gradient_angle='false' ekit_cursor_text_background_gradient_position='false' ekit_cursor_text_background_position='false' ekit_cursor_text_background_xpos='false' ekit_cursor_text_background_ypos='false' ekit_cursor_text_background_attachment='false' ekit_cursor_text_background_repeat='false' ekit_cursor_text_background_size='false' ekit_cursor_text_background_bg_width='false' ekit_cursor_text_background_video_link='false' ekit_cursor_text_background_video_start='false' ekit_cursor_text_background_video_end='false' ekit_cursor_text_background_play_once='false' ekit_cursor_text_background_play_on_mobile='false' ekit_cursor_text_background_privacy_mode='false' ekit_cursor_text_background_video_fallback='false' ekit_cursor_text_background_slideshow_gallery='false' ekit_cursor_text_background_slideshow_loop='false' ekit_cursor_text_background_slideshow_slide_duration='false' ekit_cursor_text_background_slideshow_slide_transition='false' ekit_cursor_text_background_slideshow_transition_duration='false' ekit_cursor_text_background_slideshow_background_size='false' ekit_cursor_text_background_slideshow_background_position='false' ekit_cursor_text_background_slideshow_lazyload='false' ekit_cursor_text_background_slideshow_ken_burns='false' ekit_cursor_text_background_slideshow_ken_burns_zoom_direction='false' ekit_cursor_text_border_border='false' ekit_cursor_text_border_width='false' ekit_cursor_text_border_color='false' ekit_cursor_text_radius='false' ekit_cursor_text_padding='false' ekit_cursor_image_size='false' ekit_cursor_image_border_border='false' ekit_cursor_image_border_width='false' ekit_cursor_image_border_color='false' ekit_cursor_image_radius='false' ekit_cursor_icons_size='false' ekit_cursor_icon_color='false' ekit_cursor_icon_background_background='false' ekit_cursor_icon_background_color='false' ekit_cursor_icon_background_color_stop='false' ekit_cursor_icon_background_color_b='false' ekit_cursor_icon_background_color_b_stop='false' ekit_cursor_icon_background_gradient_type='false' ekit_cursor_icon_background_gradient_angle='false' ekit_cursor_icon_background_gradient_position='false' ekit_cursor_icon_background_position='false' ekit_cursor_icon_background_xpos='false' ekit_cursor_icon_background_ypos='false' ekit_cursor_icon_background_attachment='false' ekit_cursor_icon_background_repeat='false' ekit_cursor_icon_background_size='false' ekit_cursor_icon_background_bg_width='false' ekit_cursor_icon_background_video_link='false' ekit_cursor_icon_background_video_start='false' ekit_cursor_icon_background_video_end='false' ekit_cursor_icon_background_play_once='false' ekit_cursor_icon_background_play_on_mobile='false' ekit_cursor_icon_background_privacy_mode='false' ekit_cursor_icon_background_video_fallback='false' ekit_cursor_icon_background_slideshow_gallery='false' ekit_cursor_icon_background_slideshow_loop='false' ekit_cursor_icon_background_slideshow_slide_duration='false' ekit_cursor_icon_background_slideshow_slide_transition='false' ekit_cursor_icon_background_slideshow_transition_duration='false' ekit_cursor_icon_background_slideshow_background_size='false' ekit_cursor_icon_background_slideshow_background_position='false' ekit_cursor_icon_background_slideshow_lazyload='false' ekit_cursor_icon_background_slideshow_ken_burns='false' ekit_cursor_icon_background_slideshow_ken_burns_zoom_direction='false' ekit_cursor_icon_border_border='false' ekit_cursor_icon_border_width='false' ekit_cursor_icon_border_color='false' ekit_cursor_icon_radius='false' ekit_cursor_icon_padding='false' ekit_cursor_margin='false' ekit_cursor_disable_default_cursor='false' ekit_cursor_icon_align='false' ep_floating_effects_show='false' ep_floating_effects_translate_toggle='false' ep_floating_effects_translate_x='false' ep_floating_effects_translate_y='false' ep_floating_effects_translate_duration='false' ep_floating_effects_translate_delay='false' ep_floating_effects_rotate_toggle='false' ep_floating_effects_rotate_x='false' ep_floating_effects_rotate_y='false' ep_floating_effects_rotate_z='false' ep_floating_effects_rotate_infinite='false' ep_floating_effects_rotate_duration='false' ep_floating_effects_rotate_delay='false' ep_floating_effects_scale_toggle='false' ep_floating_effects_scale_x='false' ep_floating_effects_scale_y='false' ep_floating_effects_scale_duration='false' ep_floating_effects_scale_delay='false' ep_floating_effects_skew_toggle='false' ep_floating_effects_skew_x='false' ep_floating_effects_skew_y='false' ep_floating_effects_skew_duration='false' ep_floating_effects_skew_delay='false' ep_floating_effects_border_radius_toggle='false' ep_floating_effects_border_radius='false' ep_floating_effects_border_radius_duration='false' ep_floating_effects_border_radius_delay='false' ep_floating_effects_opacity_toggle='false' ep_floating_effects_opacity_start='false' ep_floating_effects_opacity_end='false' ep_floating_effects_opacity_duration='false' ep_floating_effects_easing='false' motion_fx_motion_fx_scrolling='false' motion_fx_translateY_effect='false' motion_fx_translateY_direction='false' motion_fx_translateY_speed='false' motion_fx_translateY_affectedRange='false' motion_fx_translateX_effect='false' motion_fx_translateX_direction='false' motion_fx_translateX_speed='false' motion_fx_translateX_affectedRange='false' motion_fx_opacity_effect='false' motion_fx_opacity_direction='false' motion_fx_opacity_level='false' motion_fx_opacity_range='false' motion_fx_blur_effect='false' motion_fx_blur_direction='false' motion_fx_blur_level='false' motion_fx_blur_range='false' motion_fx_rotateZ_effect='false' motion_fx_rotateZ_direction='false' motion_fx_rotateZ_speed='false' motion_fx_rotateZ_affectedRange='false' motion_fx_scale_effect='false' motion_fx_scale_direction='false' motion_fx_scale_speed='false' motion_fx_scale_range='false' motion_fx_transform_origin_x='false' motion_fx_transform_origin_y='false' motion_fx_devices='false' motion_fx_range='false' motion_fx_motion_fx_mouse='false' motion_fx_mouseTrack_effect='false' motion_fx_mouseTrack_direction='false' motion_fx_mouseTrack_speed='false' motion_fx_tilt_effect='false' motion_fx_tilt_direction='false' motion_fx_tilt_speed='false' sticky='false' sticky_on='false' sticky_offset='false' sticky_offset_tablet='false' sticky_offset_mobile='false' sticky_effects_offset='false' sticky_effects_offset_tablet='false' sticky_effects_offset_mobile='false' sticky_parent='false' _animation='false' _animation_tablet='false' _animation_mobile='false' animation_duration='false' _animation_delay='false' element_pack_widget_transform='false' element_pack_translate_toggle_normal='false' element_pack_widget_effect_transx_normal='false' element_pack_widget_effect_transy_normal='false' element_pack_rotate_toggle_normal='false' element_pack_widget_effect_rotatex_normal='false' element_pack_widget_effect_rotatey_normal='false' element_pack_widget_effect_rotatez_normal='false' element_pack_scale_normal='false' element_pack_widget_effect_scalex_normal='false' element_pack_widget_effect_scaley_normal='false' element_pack_skew_normal='false' element_pack_widget_effect_skewx_normal='false' element_pack_widget_effect_skewy_normal='false' element_pack_translate_toggle_hover='false' element_pack_widget_effect_transx_hover='false' element_pack_widget_effect_transy_hover='false' element_pack_rotate_toggle_hover='false' element_pack_widget_effect_rotatex_hover='false' element_pack_widget_effect_rotatey_hover='false' element_pack_widget_effect_rotatez_hover='false' element_pack_scale_hover='false' element_pack_widget_effect_scalex_hover='false' element_pack_widget_effect_scaley_hover='false' element_pack_skew_hover='false' element_pack_widget_effect_skewx_hover='false' element_pack_widget_effect_skewy_hover='false' element_pack_widget_effect_transition='false' element_pack_widget_effect_transition_delay='false' _transform_rotate_popover='false' _transform_rotateZ_effect='false' _transform_rotateZ_effect_tablet='false' _transform_rotateZ_effect_mobile='false' _transform_rotate_3d='false' _transform_rotateX_effect='false' _transform_rotateX_effect_tablet='false' _transform_rotateX_effect_mobile='false' _transform_rotateY_effect='false' _transform_rotateY_effect_tablet='false' _transform_rotateY_effect_mobile='false' _transform_perspective_effect='false' _transform_perspective_effect_tablet='false' 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ep_background_overlay_slideshow_slide_transition='false' ep_background_overlay_slideshow_transition_duration='false' ep_background_overlay_slideshow_background_size='false' ep_background_overlay_slideshow_background_position='false' ep_background_overlay_slideshow_lazyload='false' ep_background_overlay_slideshow_ken_burns='false' ep_background_overlay_slideshow_ken_burns_zoom_direction='false' ep_background_overlay_opacity='false' ep_css_filters_css_filter='false' ep_css_filters_blur='false' ep_css_filters_brightness='false' ep_css_filters_contrast='false' ep_css_filters_saturate='false' ep_css_filters_hue='false' ep_overlay_blend_mode='false' ep_background_overlay_radius='false' ep_background_overlay_margin='false' ep_background_overlay_zindex='false' ep_background_overlay_hover_background='false' ep_background_overlay_hover_color='false' ep_background_overlay_hover_color_stop='false' ep_background_overlay_hover_color_b='false' ep_background_overlay_hover_color_b_stop='false' ep_background_overlay_hover_gradient_type='false' ep_background_overlay_hover_gradient_angle='false' ep_background_overlay_hover_gradient_position='false' ep_background_overlay_hover_image='false' ep_background_overlay_hover_position='false' ep_background_overlay_hover_xpos='false' ep_background_overlay_hover_ypos='false' ep_background_overlay_hover_attachment='false' ep_background_overlay_hover_repeat='false' ep_background_overlay_hover_size='false' ep_background_overlay_hover_bg_width='false' ep_background_overlay_hover_video_link='false' ep_background_overlay_hover_video_start='false' ep_background_overlay_hover_video_end='false' ep_background_overlay_hover_play_once='false' ep_background_overlay_hover_play_on_mobile='false' ep_background_overlay_hover_privacy_mode='false' ep_background_overlay_hover_video_fallback='false' ep_background_overlay_hover_slideshow_gallery='false' ep_background_overlay_hover_slideshow_loop='false' ep_background_overlay_hover_slideshow_slide_duration='false' ep_background_overlay_hover_slideshow_slide_transition='false' ep_background_overlay_hover_slideshow_transition_duration='false' ep_background_overlay_hover_slideshow_background_size='false' ep_background_overlay_hover_slideshow_background_position='false' ep_background_overlay_hover_slideshow_lazyload='false' ep_background_overlay_hover_slideshow_ken_burns='false' ep_background_overlay_hover_slideshow_ken_burns_zoom_direction='false' ep_background_overlay_hover_opacity='false' ep_css_filters_hover_css_filter='false' ep_css_filters_hover_blur='false' ep_css_filters_hover_brightness='false' ep_css_filters_hover_contrast='false' ep_css_filters_hover_saturate='false' ep_css_filters_hover_hue='false' ep_background_overlay_hover_transition_duration='false' ep_background_overlay_hover_radius='false' _border_border='false' _border_width='false' _border_color='false' _box_shadow_box_shadow_type='false' _box_shadow_box_shadow='false' 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