Key Responsibilities and Accountabilities:Transmit Teleperformance and our client values in every interaction Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience Work with confidential customer information and treat it sensitively Use software to source and input customer data accurately as related to the inquiry Completes all training and development activities in timely manner. Understanding of escalation handling procedure. Main Job Requirements:EducationGraduate in any stream. Work ExperienceFresher